Terms and Conditions for Car Rental in Heraklion

Our Prices Always include

Full Insurance against All Risks

[CDW] Collision Damage Waiver
Covers the costs of damage to the rental car in case of an accident except the first 350€ that are  not covered(excess)

[FDW] Full Damage Waiver Insurance
Full Damage Waiver Insurance covers damages caused to glass-parts (windshield, windows etc.), fire damages and engine damages.

[PL] Public Liability Insurance
Public Liability Insurance covers up to 1.000.000 euro in case of destruction of public property, an-other's personal property or injuries caused to another person or persons.

[TP] Theft Protection
Customer is relieved from the responsibility in case the rented car is stolen.

Other Free of charge services

Free of charge Kilometers
Free of charge Kilometers, absolutely no additional charge regarding kilometers driven.

Free Additional Driver
Free of charge second driver. Absolutely no extra charge for the first additional driver (total 2 drivers). For every additional driver the cost is 2 per day.

Free Cancellation
No cancellation penalty for prior to 7 days booking cancellation. You are able to call off your reservation with no cost up to 1 week before picking-up our rental car.

Absolutely no extra charges on flight delays
All our employees are updated regularly about your flight arrival time as well as about any changes that may occur. They will wait for your flight to arrive in order to deliver the vehicle το you, even when there is a delay.

Free Baby Seat or Child Chair
Baby Seats or child chairs are free of charge. Just inform us regarding the age of your children or babies.

Round the clock Road Service anywhere in Crete
Road Assistance provides 24/7 Road help Services everywhere in the Island of Crete.

Delivery and Collection of the vehicle
We are able to deliver and collect cars to and from any location in Crete, including International airports, Ports and Hotels. Some places come with an additional cost. You may contact us first or check the costs in our booking system.

Cleaning & maintainence
You can be certain to collect a thoroughly cleaned and superbly maintained car.

IIncluded in the final price of our offers are all VAT 24% Taxes.

Road Map of Crete
Our company offers a fully detailed Road Map of Crete without any additional cost.

Terms & Conditions

Driver's License
Drivers must have a valid license issued within no less than one year. An International Driving License is needed by Greek Legislation for all renters who are not citizens of the European Community or who don't have an EU Drivers permit. Driving Licenses with character types not readable in Greek or English need to be accompanied by an International Driving License.

Age Requirement
The renter driver as well as any additional drivers have to be at least 23 years old for all automobile groups except F1, G, G1, H, H1, H2 for which the minimum is age is 25 years of age. The maximum age limit for all the groups is 75 years.

Traffic Penalties and Administrative Sanctions
Traffic Penalties, fees and appended administrative sanctions caused by any kind of violation of the Greek Traffic law while in rent time period, are exclusively the renter's responsibility. If any such administrative sanctions are not disclosed to the company by the end of your rental time period, the penalty costs are going to be billed to you following any and all international legal channels.

Accident / negligent driving
In the unfortunate event of an automobile accident the closest police station must be informed and an accident report has to be obtained. This report is issued by the police and with this report the renter responsibility is eliminated. Without this report the renter will be held responsible for the entire cost of the vehicle repairs. Additionally make sure to inform our company immediately. Absolutely no unauthorized maintenance must be made.
Regarding negligence, driving while intoxicated, driving a car under influence of drugs or on unauthorized streets, driving to forbidden areas, clear behavior of disregard to the automobile, the renter is going to be accountable for the entire amount of any penalty or repair costs.

Across the border and ferrying car rentals
Ferrying the car to any destination outside the Island of Crete is not allowed. All insurances will be voided and the renter will be responsible for any damages caused if the vehicle is driven anywhere else than the Island of Crete.

Fuel will always be paid by the renter. The renter is required to return the vehicle with the same amount of fuel it had when he rented it.

After-hours delivery and collections
After-hours delivery (21:00 - 08:00) are subject to a 20.00 € charge.If your flights is delayed more that 2 hours the extras is 40 € in total

Check available vehicles
Lowest price for car rental in heraklion airport is 0,00€ per day Cheapest price for car hire in heraklion port is 0,00€ per day Smallest price for rental car in Chania airport is 0,00€ per day
Rates will increase or even cars may become unavailable really quick. You Can Save Money By Booking Early!

“Plenty of cars to choose from, affordable ones if you have a tight budget. I personally hired a van since i needed a larger vehicle. Staff were helpful and polite, would recommend them and use them again.”

5 Stars Cédric Tuilliez - France
Testimonial from: Services Evaluation Form

“I have always found the staff at Autoclub Car Rental extremely helpful and friendly. I would highly recommend using their service.”

5 Stars Melanie Nienhausen - Germany
Testimonial from: Services Evaluation Form

“Second time hiring a car from Autoclub now. Both times I've been very pleased with the interactions with the staff members, the prices and also the quality of the cars. Would highly recommend anyone using Autoclub.”

5 Stars John Harper - United Kingdom
Testimonial from: Services Evaluation Form

“We needed a vehicle at short notice and called Autoclub at heraklion who have been able to take good care of us, putting us in the ideal car for our preferences as well as the right cost. ”

4 Stars Tom Hawkins - United Kingdom
Testimonial from: Services Evaluation Form

“Thank you Andreas see you next year...”

5 Stars Adam Arscott - United Kingdom
Testimonial from: Services Evaluation Form

“La Crète est belle et nos vacances était excellent!”

5 Stars Nicole Bourgois - France
Testimonial from: Services Evaluation Form

“Excellent service! we will be back soon.”

5 Stars Robert Winton - United Kingdom
Testimonial from: Services Evaluation Form

“Prompt service with a smile. Excellent value and the staff could not have been more helpful and welcoming”

5 Stars Shanti Arscott - England
Testimonial from: Services Evaluation Form

“Excellent service.Didn't have to wait at the airport, car was there with paper work ready for completion.Nice to be greeted by a person who speaks fluent English and gave directions to the hotel.I would use this company again if I visit Crete.”

4 Stars Laura Myers - United Kingdom (England)
Testimonial from: Services Evaluation Form

“Great and kind service, good condition car (new), trustworthy! :) ”

5 Stars Guy Naveh - Israel
Testimonial from: Services Evaluation Form

“Excellent service et sans mauvaise surprise. Prix attractifs, personnel accueillant. À recommander ”

5 Stars Patrick  - France
Testimonial from: Services Evaluation Form

“What a wonderful experience. They picked us up at the airport with the rental car and drove us to our hotel. 100% customer service at all times. Domitris and Big John gave us plenty of maps and special advice on several places to see and things to do. On the day of our departure, we drove to the airport and just left the car in their designate area, "Hassle Free". Highly recommend this car renter service!! Thanks Guys!! Efchairisto!! Lana and Roger”

5 Stars Lana and Roger Muzzy - Germany
Testimonial from: Services Evaluation Form

“I would like to praise the company, their helpful staff, nice and friendly negotiations, great prices, the car went cool, without any problems. Car for me i got in a couple of minutes to my liking, even though it's a high season and a lack of cars. I am very satisfied. I can recommend! Perfect!”

5 Stars Martina Bohunická - Czech Republic
Testimonial from: Services Evaluation Form

“Thank you for the service.”

5 Stars Albert Bakker - Holland
Testimonial from: Services Evaluation Form

“The only conpany in Ammoudara, where you get the best rate, all the process will take 10 min and you start to challange the Crete roads! Staff is very friendly and professional, state of cars is perfect. Definitely I will address them for the third time.”

5 Stars Vladimir Vashkevich - Russia
Testimonial from: Services Evaluation Form

“Very good and professional. Keep like this!”

5 Stars Zeljko Hrecak - Србија
Testimonial from: Services Evaluation Form

“The best choice for renting a car. We had Opel Corsa and we absolutely loved it. It was a great car, automatic, not too big and almost new, just 8000 km run. The service was so nice and pleasant we couldn't dream of something more. Highest recommendations!”

5 Stars ______ - Ukraine
Testimonial from: Services Evaluation Form
Car Rental at Heraklion Approved by the Ministry of Tourism & the Greek National Tourism Organization
Car Rental at Heraklion Approved by the Ministry of Tourism & the Greek National Tourism Organization